PRODUCT FAQS
- Our press on nails are handcrafted by experienced manicurists, unlike machine-made nails which are of poor quality and disposable. Manitips offer salon-quality reusable press on nails, helping you save both time and money. Plus, you can effortlessly switch up your nail style to complement your outfit or match your mood.
- Yes! Our stick on nails are reusable. It’s recommended to use adhesive tabs or solid gel glue instead of regular glue.
- No need to worry about sizing! We offer 12 nail sizes that are designed to fit most people comfortably.
- Our false nails typically last 7-14 days. With proper care, they can be reused multiple times.
- Press on nails are less damaging to your nails than going to the nail salon for a manicure. We recommend using adhesive tabs or solid gel glue instead of traditional glue to better protect your nails.
- Absolutely! You can tell us your customization requirements through the customized product page or email us at support@manitips.com . We support individual customization of all nail shapes, lengths and patterns to meet all your needs.
PAYMENT METHODS
- We accept PayPal, American Express, Visa, Mastercard, Discover, Apple Pay, Google Pay, and Afterpay.
- Your credit card will be charged as soon as your order is successfully placed. Once confirmed, you’ll receive an email with your order number (be sure to check your spam folder if you don’t see it).
- If your payment is declined, try the following steps: (1) Double-check that your card information (security code, billing address, etc.) is entered correctly. (2) Ensure your card hasn’t expired. (3) Confirm there are no issues with your card by contacting your card issuer. If the problem persists, feel free to contact us at support@manitips.com , and we’ll be happy to assist!
SHIPPING & REFUND
- We Ship worldwide. If you’re unsure, feel free to reach out to us at support@manitips.com for confirmation.
- The estimated delivery times for different countries are: United States: 5-8 Business Days. Canada: 7-10 Business Days. United Kingdom: 3-5 Business Days. Italy: 6-8 Business Days. Australia: 5-9 Business Days.
- Orders over $35 qualify for free worldwide shipping.
- Standard orders are processed and shipped within 3 business days, while Custom orders are shipped within 5 business days of purchase.
- Once your order is on its way, you’ll receive a confirmation email with a tracking number sent to the email address provided at checkout. Visit the tracking section on our website, enter your tracking number, and check your package’s status.
- If your package hasn’t arrived or the tracking shows it was delivered but you haven’t received it, please: (1) Confirm the shipping address on your order was correct. (2) Contact your local post office responsible for delivery as soon as possible for assistance in locating your package. If you need more help, contact us at support@manitips.com with your order number, and we’ll assist you!
- Don’t worry. If your order hasn’t been shipped yet, we can help update your shipping address. Please contact us right away at support@manitips.com or by filling out the “Contact Us” form. If your order has already been shipped, we’re unable to make any changes. In that case, we recommend reaching out to USPS directly to see if they can reroute your package to the correct address once it reaches the original destination.
- (1) If your order hasn’t shipped yet, you can request a refund. (2) If your order has already shipped, we recommend waiting to receive the nails before deciding whether to request a return. (3) Defective or shipping issues must be reported within 48 hours of receipt via email with a photo and order details. (4) For refund requests not related to quality issues, you will be responsible for return shipping costs. To initiate a return or refund, please contact us via email at support@manitips.com or by using the “Contact Us” form on our website. We’re here to help!
PRIVACY
Effective Date: January 1, 2024
ManiTips (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines what information we collect, how we use it, whom we share it with, and your rights and choices regarding your data.
Information We Collect: We collect personal information from you directly (e.g., during purchases, promotions, or account creation) and through automated technologies like cookies and web beacons. This information may include:
- Contact details (e.g., name, email, phone, address)
- Payment details (e.g., card numbers, billing/shipping addresses)
- Profile details (e.g., username, password, age, gender)
- Content you share (e.g., photos, comments)
- Social network data (e.g., profile info, likes, location)
How We Use Your Information: We use your information to:
- Process purchases and manage accounts.
- Communicate with you about promotions, events, or services.
- Operate and improve our website and business.
- Comply with legal requirements.
Information Sharing: We do not sell, rent, or trade your personal information.
Your Rights and Choices:
- Email Opt-Out: Unsubscribe via the link in our emails or contact us.
- Text Message Opt-Out: Stop receiving texts by following provided instructions.
- Social Network Apps: Remove our app per the social network’s guidance.
- Access/Update Data: Request access, corrections, or deletion of your personal information by contacting us.
Data Transfers: We may transfer your data to other countries, ensuring it is protected as described in this policy.
Children’s Privacy: Our services are not for children under 13. We do not knowingly collect their data. ManiTips Points requires participants to be 18 or older.
Security: We maintain safeguards to protect your data against unauthorized access, loss, or misuse.
Links to Other Websites: We are not responsible for the privacy practices of other websites linked on our site.
Policy Updates: This policy may change without notice. Check the “Effective Date” for the latest updates.
Contact Us: For questions or updates to your information, contact us via email at support@manitips.com or through “CONTACT US” form on our website.
Thank you for trusting ManiTips!
TERMS
Effective Date: January 1, 2024
ManiTips offers content and services, including the ManiTips Points rewards program (“Program”), subject to the following Terms and Conditions, Privacy Policy, and any additional policies found on the website. By using the site, you agree to these Terms and Conditions.
Membership & Registration: Certain site features require registration. You must provide accurate, current, and complete information. You are responsible for maintaining account confidentiality and are liable for all activities under your account. ManiTips reserves the right to terminate accounts at any time without notice.
Privacy Policy: Review the Privacy Policy to understand how ManiTips handles your personal information.
ManiTips Points Program: To join the Program, you must be 18 or older. Membership is free, non-transferable, and points cannot be shared or combined. Points have no cash value and are earned at a rate of one point per $1 spent. Points may only be redeemed on www.ManiTips.com. Unused points will expire over 12 months from the date . ManiTips may audit accounts and terminate memberships for misuse. Tax liabilities on rewards are the member’s responsibility.
Products and Services for Personal Use: Products and samples are for personal use only. ManiTips reserves the right to cancel orders or limit quantities at its discretion.
Returns & Exchanges: Defective or shipping issues must be reported within 48 hours of receipt via email with a photo and order details.
Intellectual Property: All content, including trademarks and logos, is owned by ManiTips and protected by law. You may not reproduce or use content without prior written consent.
Limited Licenses: You are granted a limited, non-exclusive license to access and use the site for personal, non-commercial purposes. Unauthorized use, including framing, reverse engineering, or excessive data extraction, terminates this license.
User Content: You may submit reviews or comments, but they must not contain prohibited content such as hate speech, false information, or intellectual property violations. By submitting content, you grant ManiTips a royalty-free license to use it. ManiTips reserves the right to edit or remove content at its discretion.
General Disclaimer: Products and information on the site are provided “as is” without warranties. ManiTips is not liable for inaccuracies or results from product use. Cosmetic products are not intended for medical use.
Indemnification: You agree to indemnify ManiTips against claims arising from your use of the site or violation of these terms.
Amendments: ManiTips may update these Terms and Conditions at any time. Continued use of the site constitutes acceptance of any changes. For questions, contact ManiTips via the website.
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